Wide Area Networks (WAN) & SD-WAN

PrimoConnect’s WAN and SD-WAN services are designed with application performance, security, resilience and customer service at the core.

Working with best of breed national and global network partners that we trust to reach the expected levels of support for PrimoConnect customers, we also have some exciting niche provider partners with fantastic business-enabling opportunities.  We design, provision and support SD-WAN solutions such as Cisco's Viptela and Meraki but also provide other best of breed SD-WAN services.

PrimoConnect can provide WAN performance and security audits if you have items you need investigated on existing networks.

We have three core steps to providing the right network solution for you.

Our consultants are highly experienced in designing networks for medium and large enterprises.  The technical design and network engineers are Cisco certified up to CCIE level and widely experienced in a range of other technologies.  This enables us to get ‘under the bonnet’ to understand what applications make your business tick and what critical infrastructure criteria they need to make them tick.  This enables us to ensure any new or upgraded network has your business requirements at the core of our design.  Some clients wish for us to carry out bespoke network audits, including written reports, prior to designing the upgraded wide area network to establish the root cause of complex legacy issues prior to submitting the final design.  We would discuss this thoroughly with customers to work in the most commercially viable way.

Technical project management and carefully managed installation (including the diligent management of carrier circuit deployments) with a nominated technical lead engineer throughout deployment and on-boarding the network to the PrimoConnect monitoring and management systems ensures we work closely with you to deliver the network in line with your business requirements.  Any network-affecting business changes during delivery are captured, documented, agreed and implemented as part of a constant evaluation process with your technical account manager and project manager.

Customer focused network management is key for the network to be a business-enabler in-life.  Managing core partners and customer requirements whilst meeting Service Level Agreements is critical to high levels of customer satisfaction.  Managed communication services are an essential part of our solutions. Our Network Operations Centre service desk operation will always provide a Single Point Of Contact for PrimoConnect managed communications services customers.  Our agile team understands our customers' networks inside-out and we ensure we build up personal contact throughout the life of the acquisition contract to maximise customer service.

Internet Access (UK & Global)

We provide internet solutions that are built for business - fast, reliable connections, tailored to your needs.  We are highly experienced in deploying and supporting high-performance business Internet connections. 

In the UK we provide services from all the major carriers.  We use our expertise to find the best connection for your needs, building and supporting a solution that works for you.  We can provide: Flexible Ethernet Fibre Leased Lines up to 10Gbps bearer speeds, EFM (Ethernet First Mile), FTTC (Fibre To The Cabinet), GEA (Ethernet over FTTC), Fibre Broadband and ADSL Broadband.

Globally we can provide Flexible Ethernet Fibre Leased Lines up to 10Gbps bearer speeds using major carriers in each country across over 200 nations, all managed via a single English-speaking support desk.

Contact us to find out more